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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Walter Balint

February 12, 2024

5  out of  5 rating by Walter Balint
"Always very cooperative and very knowledgeable I would recommend agent Loretta Johnson and State farm to anyone who needs Auto or home insurance"
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November 15, 2023

5  out of  5 rating by shy626
"TaVon is the best! He was so patient and kind with me while helping me save on auto insurance. He was very helpful and made me feel really good. I'm so glad I chose State Farm."
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Mia Mya

November 6, 2023

5  out of  5 rating by Mia Mya
"Tavon did a phenomenal job helping me save on auto insurance. I was with another company and he diligently worked to find a better rate for me. He was patient and kind. Thank you Tavon, you did an awesome job."
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Carisa Ruggeri

October 4, 2023

5  out of  5 rating by Carisa Ruggeri
"I received amazing service with patience and genuine kindness"
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September 21, 2023

5  out of  5 rating by thecutestbarbie8
"TaVon was very helpful, friendly, and answered all my questions. He also follow up with me on any inquiries I might’ve had when we had last spoken."
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Judah King

September 19, 2023

5  out of  5 rating by Judah King
"Pleasant Experience"
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Kea Hawkins

August 24, 2023

5  out of  5 rating by Kea Hawkins
"Our agent Tavon was friendly and polite also he had patience during the process with me and my husband. I feel this is going to be a great relationship with my family and State Farm. Thank you Tavon C. and State Farm."
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Diane Elliott

August 10, 2023

5  out of  5 rating by Diane Elliott
"Very informative, respectful and a pure pleasure to speak with.Trevon is a great asset to your team."
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Kathi Carpenter

August 10, 2023

5  out of  5 rating by Kathi Carpenter
"Ms. Loretta Johnson was very helpful and explained clearly the details of the homeowners and auto policies. She was professional and concise and did not hesitate to answer my questions."
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dale springer

July 12, 2023

5  out of  5 rating by dale springer
"Tavon was excellent ,he really went out of his way to give me the best plan to help me. Thanks much appreciated, Dale Springer"
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chenata silva

July 3, 2023

5  out of  5 rating by chenata silva
"Excellent service!!!! I highly recommend her."
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Ralph Ameg

July 3, 2023

4  out of  5 rating by Ralph Ameg
"Ms. Loretta Johnson's office has the best staff by far. The customer service provided to me by TaVon Coleman was exceptional. He patiently walked me through every possible service that was available and tailored it to my needs. Thanks for the excellent CS."
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Nancy Neale

June 16, 2023

5  out of  5 rating by Nancy Neale
"Mr. Tavon, was very helpful and professional and signing me up for my auto insurance."
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Suzanne Obrecht

June 13, 2023

5  out of  5 rating by Suzanne Obrecht
"Loretta Johnson was wonderful to work with. She explained my options and worked with me to choose the correct coverage. She was very responsive and a delight to talk to."
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anita armstrong

June 5, 2023

5  out of  5 rating by anita armstrong
"Mr D.Coleman ,Was extremely helpful. Thank you."
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Lynn Coleman

May 18, 2023

5  out of  5 rating by Lynn Coleman
"This is State Farm agency is the best. My broker,Loretta Johnson goes out her way to be responsive to my needs. Wish I could give a higher rating."
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Jeanette Carraway

May 2, 2023

1  out of  5 rating by Jeanette Carraway
"I have been with Loretta well over 7 years and I have experienced some of the worse customer service from her employees they never follow back give wrong information. Tavon is the worse employee she has I don’t know how he still has a job. If you want professionalism and correct information do not go to this office"
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Daniel Choi

March 2, 2023

1  out of  5 rating by Daniel Choi
"This office told me that they would get back to me regarding the reinstatement of my insurance for my vehicle but they never got back to me. It has been almost 2 months and this insurance matter is still not resolved."
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Elise G

February 24, 2023

5  out of  5 rating by Elise G
"Did a great job helping me move over my homeowners and car insurance to State Farm - process was easy and Loretta did a wonderful job of keeping me informed throughout the process."
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December 2, 2022

5  out of  5 rating by Indeara
"I had a great experience with my State Farm agent Tavon & Loretta. They were professional, knowledgeable and explained benefits of having coverage that worked best for me at an affordable rate. I feel better now knowing that I have insurance coverage & protection (for several policies under one umbrella). Well done 👍🏽. Thanks 🙏🏽"
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Jeaneen Wedington

August 30, 2022

5  out of  5 rating by Jeaneen Wedington
"Many thanks go out to Loretta Johnson and staff for producing professional friendly and a heartfelt experience i hope to do business with them for many years to come.."
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Rabbiyah Muhammad

April 26, 2022

5  out of  5 rating by Rabbiyah Muhammad
"I have been extremely unhappy with Liberty Mutual for years. They constantly and constantly raise my premium every opportunity they get. Customer Service is non-existent they’re impersonal and misleading, they don’t care about adjusting or suggesting coverages that fit the individuals situation. Anyway, meeting Loretta has been a breath of fresh air, I thought I’d be stuck at Liberty Mutual and/or it’s contemporaries indefinitely. I have gotten quotes from other top insurance companies and been a customer; they were also not tailored to my needs, as a relatively new homeowner etc Not one took into consideration that I would be bundling at all really. Loretta asked me questions that other insurance companies didn’t bother to. She also walked my through a side by side comparison of my old policy which was shocking! It was criminal the way they set it up my coverages were ridiculous. No one took into consideration anything about me at all. I’m not a new driver or a young driver I am a good driver and a homeowner I knew my rates shouldn’t have been so high, that my deductibles for both home and auto shouldn’t have been so high and continuing to rise. Loretta asked me questions about my circumstances and my life and my driving record and tailor made a quote that she stood by and followed through on as much as possible. She stayed on the phone with me and In contact with me through email and held my hand through the entire process. She even directed me my break up call to Liberty Mutual! Boy did that feel good by the way! She made this process easy with her demeanor I felt like she was patient and kind to me. Although I’m sure she treats everyone with as much professionalism, kindness and respect, but I felt special. Thank you Loretta and State Farm, I love it here!"
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Sandra Maliszewski

November 30, 2021

5  out of  5 rating by Sandra Maliszewski
"They have kept touch with us till we got our new place, and handled setting up the new policy so fast and efficiently. Very nice people to work with!😁"
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Michelle Rodriguez

August 20, 2021

5  out of  5 rating by Michelle Rodriguez
"After a little bit of misunderstanding with the claims process, on my part, Loretta took the time to reach out to me personally along with the claims adjuster on the phone and address any of my concerns and questions. I appreciate her professionalism and communication with me. She went above and beyond in order to make sure that I was happy."
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Victoria Myers

July 27, 2021

5  out of  5 rating by Victoria Myers
"Loretta Johnson is a very prompt and kind agent. She gave me an awesome quote for renters insurance and made the process so easy and quick as this was my first time getting renters insurance. Would definitely recommend her and State Farm to anyone!"